Privacy Policy

This Privacy Policy applies to all users of our website, including customers, visitors, and registered account holders. We collect and use your personal information to:

• Process orders and deliver products.
• Communicate order updates, offers, and service information.
• Improve user experience and website functionality.
• Comply with legal obligations under the Consumer Rights Protection Act, 2009, and Digital Security Act, 2018 of Bangladesh.

• Order Processing: To confirm, fulfill, and deliver your purchases.
• Customer Support: To respond to your inquiries and resolve issues.
• Marketing Communication: To send you promotions, newsletters, or updates (you can opt out anytime).
• Website Improvement: To enhance usability, speed, and security.
• Legal Compliance: To comply with laws, respond to lawful requests, or prevent fraud.

We never sell, rent, or share your personal information with unauthorized third parties.

We may share your data only with trusted entities necessary to provide our services:

• Delivery Partners: For order delivery and tracking.
• Payment Processors: To securely process online transactions.
• IT and Support Providers: For website hosting, maintenance, and analytics.
• Law Enforcement: When required by law or court order under Bangladeshi regulations.

All partners are contractually obligated to maintain data confidentiality and use information only for the agreed purposes.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by Bangladeshi law. After that, information is securely deleted or anonymized.

If you wish to close your account or request deletion of your data, please contact our support team.

Cookies are small files stored on your device to enhance browsing experience. We use cookies for:

• Remembering user login details.
• Analyzing website traffic and performance.
• Personalizing content and offers.

You can control or delete cookies through your browser settings, but some website features may not function properly if you disable them.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure, including:

• SSL (Secure Socket Layer) encryption.
• Secure payment gateways (bKash, etc.).
• Regular system audits and restricted access to sensitive data.

However, please note that no method of electronic transmission is 100% secure, and we cannot guarantee absolute protection.

Under Bangladeshi law, you have the following rights:

• Access: You can request a copy of your personal data held by us.
• Correction: You can request updates or corrections to inaccurate data.
• Deletion: You can request deletion of your data (subject to legal or transactional requirements).
• Opt-out: You can unsubscribe from promotional communications at any time.

To exercise these rights, please contact us using the details below.

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a child has provided information, we will delete it immediately.

Shukriya Bazar reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.